BitJili Terms & Conditions – Please Read Before Using the Platform

By using the bitjili.ws website and all related services ("Platform"), you are automatically considered to have accepted these Terms & Conditions. Please read this document in full before you start using our services.

These terms and conditions serve as a legally binding agreement between bitjili and its users. All rules stated herein apply equally to both parties. bitjili has formulated these terms strictly on the principles of fairness and transparency.

An active account is required to use bitjili's services. You must provide accurate and complete information at the time of registration. bitjili reserves the right to terminate any account opened with false information, at any time.

Each individual may only open one account. If the same person operates multiple accounts, all accounts will be closed and funds may be forfeited.

• The name, date of birth, and contact details provided at registration must be accurate
• Withdrawals will not be processed until KYC (Know Your Customer) verification is complete
• Keeping your account password confidential is the user's own responsibility
• Your account must not be shared with or used by any third party
• Any suspicious activity must be reported to bitjili support immediately

To open an account and use our services on bitjili, you must meet the following eligibility criteria. These conditions apply at all times, starting from the moment your account is created.

• You must be at least 18 years of age
• Online betting must be legal in the country from which you are accessing our services
• You are registering an account in your own name and for your own use
• You are not on any prohibited or restricted persons list
• Your deposited funds come from a legitimate source

When placing bets on bitjili, certain general rules apply. These rules are the same for all users and are designed to ensure a fair betting environment.

• Once a bet is confirmed, it cannot be modified or cancelled
• If a match is cancelled, the full bet amount will be refunded
• If incorrect odds are displayed due to a technical error, bitjili reserves the right to void the affected bets
• Odds in live betting are subject to real-time changes, and bets are accepted only with the user's prior consent
• If a match in an accumulator bet is cancelled, it is removed and the remaining selections are settled accordingly
• Minimum and maximum bet limits apply to specific events

Bitjili settles all bets fairly and transparently. Once a result is confirmed, bets are typically settled within 5–15 minutes.

Bitjili supports all major payment methods available in Bangladesh. All transactions are fully secure and processed through encrypted channels.

• Deposits are typically processed instantly
• Withdrawal requests will be accepted only after KYC verification has been completed
• Withdrawals are typically processed within 30 minutes to 24 hours
• Funds may only be withdrawn to the registered payment method on file
• Any suspicious transactions may be investigated as part of our anti-money laundering measures
• Funds cannot be withdrawn without first making an equivalent deposit and placing bets

Bitjili offers a variety of bonuses and promotional offers. Each offer comes with specific terms and conditions that must be met.

• The welcome bonus is exclusively for new members making their first deposit
• Each bonus has a clearly specified wagering requirement
• Bonus funds cannot be withdrawn before wagering requirements have been met
• The same bonus cannot be claimed twice
• Any unused bonus funds will be forfeited once the bonus expires
• Proven misuse of promotional offers may result in account termination

To access higher-tier benefits in the bitjili VIP program, regular activity and a specified betting volume are required. Visit the VIP page for full details.

Bitjili is fully committed to responsible gaming. We believe betting should be a form of entertainment — not a source of income or addiction.

• You can set your own deposit limits
• You may temporarily or permanently exclude yourself (Self-exclusion) at any time
• You can activate a cooling-off period to take a break from betting for a set amount of time
• If you notice signs of betting addiction, please reach out to our support team
• Parental control settings are available to help protect minors

The following activities are strictly prohibited on the bitjili platform. Violations may result in account termination as well as legal action.

• Operating multiple accounts under the same identity
• Bonus system abuse or fraudulent claims
• Placing bets using match-fixing arrangements or insider information
• Attempting to breach the platform's security systems
• Stealing another user's information or committing fraud against them
• Transactions involving funds from illegal sources
• Using bots or automated software to place bets

Bitjili takes the protection of users' personal information extremely seriously. We will never sell your data to any third party.

Your personal information is used solely for identity verification, payment processing, customer support, and compliance with legal obligations. For full details, please read our Privacy Policy.

Bitjili is committed to delivering the highest quality of service; however, our liability is limited with respect to the following matters.

• Betting issues caused by internet disconnection
• Technical issues arising from the user's own device or network
• Password theft or account compromise due to the user's own negligence
• Transaction delays due to third-party payment gateway issues
• Service disruptions caused by external events (natural disasters, server downtime, etc.)

You may close your account voluntarily at any time. However, bitjili also reserves the right to close an account under certain specific circumstances.

• Involvement in prohibited activities
• Registering with false or inaccurate information
• Account inactive for an extended period (12 months or more)
• By order of a court or regulatory authority

If an account is closed, any remaining valid funds will be returned to the user; however, funds may be forfeited in cases of fraudulent activity.

If you have a dispute or complaint with bitjili, please contact our customer support first. We aim to provide an initial response to your complaint within 48 hours.

• Submit your complaint via live chat or email first
• Please send any relevant screenshots and information related to your complaint
• If you are unsatisfied with the support team's resolution, you have the option to escalate your case to a higher authority
• In disputes over bet outcomes, official scoreboard data will be considered final

Bitjili reserves the right to update these Terms & Conditions as needed. For any significant changes, we will notify users at least 7 days in advance via email or platform notification.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated Terms & Conditions. The date of the latest update will always be displayed at the top of this page.