Your personal information is of the utmost importance to us at bitjili. This policy clearly explains what data we collect, why we collect it, and how it is kept secure.
We protect your privacy not just in words, but through technology and policy.
All your data on bitjili is protected with 256-bit SSL/TLS encryption. No outside party can access your information — that's guaranteed.
Our servers are housed in internationally certified data centers with round-the-clock security monitoring. Unauthorized access is fully prevented.
Only authorized bitjili personnel may access your data, and only to the extent required for their specific role. Access is not open to all staff.
Our systems are regularly audited by third-party security experts to identify and address any vulnerabilities promptly.
We collect only the information strictly necessary to deliver our services. We never ask for personal data beyond what is needed.
Bitjili has developed its Privacy Policy in line with GDPR principles, placing the highest importance on user rights.
Bitjili.ws ("we", "bitjili", or "the Platform") sets out in this Privacy Policy how we collect, use, store, and protect the personal information of our users. This policy applies to the bitjili website, mobile version, and all associated services.
By creating an account on bitjili, using our services, or contacting us, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.
We believe privacy is a fundamental right. That is why bitjili never sells your data or uses it beyond what is necessary.
Bitjili collects only the information necessary to provide its services. The data we gather falls into three main categories.
a) Personally Identifiable Information:
b) Financial Information:
c) Usage-Related Information:
Bitjili collects information through various means. In all cases, we operate with full transparency — we never collect data covertly or through deceptive practices.
Bitjili uses your information solely for the purposes listed below. Each use has a clear reason and is aligned with your interests.
| Data Type | Purpose of use | Legal Basis |
|---|---|---|
| Identity information | Account Registration & Verification | Contractual Obligation |
| Financial Information | Payment Processing & Fraud Prevention | Legal Requirements |
| Usage Data | Service Improvement & Personalization | Legitimate interest |
| Contact Information | Customer support and important notifications | Contractual Obligation |
| Technical Information | Ensuring Security & Site Maintenance | Legitimate interest |
A cookie is a small data file stored in your browser that helps the platform remember your preferences. bitjili uses several types of cookies.
You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Bitjili follows the highest industry standards to protect user data. Our security infrastructure operates across multiple layers of protection.
In the event of a data breach, we will notify affected users within 72 hours and take prompt remedial action.
Bitjili does not retain any data beyond the period it is needed. Different retention periods apply depending on the type of information.
Once the retention period expires, bitjili automatically deletes or anonymizes your data to ensure it cannot be used by anyone thereafter.
Every bitjili user has specific rights regarding their personal data. To exercise any of these rights, please contact our support team.
You have the right to know what personal information we hold about you.
You may correct or update any inaccurate information in your account.
You may request the deletion of your data, subject to applicable legal requirements.
You may request that we restrict the processing of your data under certain circumstances.
You may request your information in a structured, portable format.
You may object to your data being used for marketing or profiling purposes.
Upon receiving a rights request, bitjili typically responds within 30 days. For complex cases, a maximum of 90 days may be required, and you will be notified in advance.
Bitjili strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.
If a minor accidentally creates an account, it will be closed as soon as it is identified and any collected data will be deleted. If you believe your child is using bitjili, please contact us immediately.
Some of bitjili's service providers may be based outside Bangladesh, in which case your information may be transferred to international servers.
For any such transfers, we ensure that the recipient country or organization maintains adequate data protection standards. All our international partners follow GDPR-compliant policies.
Bitjili may update this Privacy Policy when necessary. For any significant changes, we will notify you by email or platform notification at least 30 days in advance.
The date of any update will always be shown at the top of this page as "Last Updated". Continued use of the platform following a policy change will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints about the Privacy Policy, please don't hesitate to reach out. We always endeavor to respond in Bangla.
Email: support@bitjili.ws
Response Time: Within 24–48 hours on business days
Live chat: 24/7 support available in Bangla